Onsite Support

An extension of your team – that’s what we will be. Maybe it is using our experience to plan the development of your IT system for the future, getting an engineer on site right now or remotely dealing with your IT issue.

To reduce your IT downtime, Turncloud people are not just call takers, they’re the doers! There is no middle person and so we really get to the root of the problem quickly.

Onsite Support

We will take ownership of your IT. What’s more; regardless of whether your staff are in one office or spread around the country, we will support both you and them.

  • Technology support – regardless of platform
  • Onsite, remote, phone or workshop
  • Onsite and helpdesk cover included
  • No travelling time charges
  • Cloud based call tracking and reporting
  • Practical support – hardware & networks
  • Regular reviews & service reports
  • Server & Workstation monitoring available
  • Up to 60% saving against ad-hoc rates

Making it work for you

Whatever your need, Turncloud can provide the IT support to suit your business and budget – it’s completely up to you:

  • Quarterly support or all-inclusive
  • Unused minutes roll forwards to next quarter
  • Time can be used for onsite, workshop and Helpdesk
  • All-inclusive contracts covers all work types
  • Reasonable notice periods on support contracts
  • Field and remote worker support

Interested? Well get in contact and let's get started...

Enquire
Contact Us

Talk to us

We will listen! Reach out and we will help.

E:office@turncloud.co.uk

T:01844 202763